I inform the worker that we need to converse to the manager, and gesture to the blonde girl that was identified to us, but she sees me, turns on her heel and walks the opposite way. We inquired what could possibly be carried out concerning the TV issue and she or he offered to “upgrade us” to a room with an analogous view. I called the customer support line as soon as extra to see if there was ANYONE else that I could speak to and all I received again was an unapologetic, monotone, lady that offered to file a grievance for me. We waited the relaxation of the night time for the Engineering Manager to show up along with his “rationalization or apology” but you guessed it, no present.

• This isn’t the Flamingo I have stayed at and enjoyed prior to now.
• However, I did call concerning the lack of hot water and one way or the other they made some adjustment and got the water warmer inside a number of hours.
• Roulette supplier was imply and took her candy time rearranging chips.
• Your feedback have been shared with the appropriate team for their input and attention.

Review tags are presently only out there for English language critiques. This evaluation is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

This just isn’t the Flamingo I have stayed at and enjoyed prior to now. Thinking we wouldn’t be within the room a lot, we decided to just make-do. When we woke Monday I wished to leap int he shower. Water barely warmed up, so I took a quick one. I don’t normally name and complain as a result of I don’t desire them thinking I am in search of any freebies.

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We are planning an enormous group trip (12-14) in March. I am coordinating it and was recommending to the others we stay on the Flamingo due to its location and my good experiences there in the past. Instead, we are going to stay elsewhere (Harrah’s, New York, etc) comparable in worth but a lot cleaner and never in such a state of dis-repair. Next time we will stay at a sister-property like Harrah’s or the Linq. Something similar in worth but looking significantly better. Until some changes occur, I is not going to suggest this place to anybody. I did discover that a few of the buttons int he hallways for the elevators didn’t work.

Not The Best – Flamingo Las Vegas Hotel & On Line Casino

Stayed right here Halloween weekend for the When We Were Young Festival. Paid for a king bed with a High Roller view. Arrived after 10 PM on a Thursday night and still had to wait in line for nearly an hour to make use of a self examine in kiosk. Initial impression was the room was very nice however the TV didn’t work. We have been advised to examine in w the front desk in the AM, which we did. They asked if it was okay to enter the room while we were gone for the day, sightseeing.

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We gave the OK but my husband took pictures of all of our stuff before we left. I tried to call the customer service quantity but was informed that they have been out of the US and I wanted to speak to somebody on web site. So, you guessed it, we waited in the line, tried to keep calm and hopeful that someone would make it proper in the lengthy run. My husband also tried to speak to Caesar’s Rewards, , and so they solely identified what the supervisor looked like so we may ask to speak to her once we made to the front of the road.

Not The Most Effective – Flamingo Las Vegas Hotel & Casino

However, I did call concerning the lack of sizzling water and somehow they made some adjustment and obtained the water warmer inside a number of hours. I did not complain in regards to the other issues within the room. This enterprise uses tools provided by Tripadvisor to encourage and acquire visitor reviews, including this one. Thank you for taking the time to share your experience with us, John! We can’t wait to welcome you again for one more great time at Flamingo Las Vegas soon.

Not The Most Effective – Flamingo Las Vegas Lodge & Casino

We appreciate you taking the time to provide your suggestions, Timgerkman2021. We appreciate you taking the time to offer your feedback, Saleslady730. We respect you taking the time to provide your feedback, Katie. Roulette dealer dirty roulettw was mean and took her candy time rearranging chips. Other individuals walked away from the desk due to her terrible perspective. This was my 3rd and final time staying at the flamingo.

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So we known as all the means down to the entrance desk to allow them to know, to no avail bc they did not show or contact us back either. The “grievance call” obtained by way of to somebody, the following day about 24 hours later and provided us a $50 food credit to any of their Caesar’s owned restaurants. WHAT A JOKE. Of course upon checkout, there wasn’t an actual particular person to fulfill with and we could not chance missing our flights over another disappointing customer support experience, so we have been compelled to used the self kiosk to examine out. We will NEVER advocate the Flamingo to anyone for something. We appreciate you taking the time to offer your suggestions, Lisa. Your feedback have been shared with the suitable group for their enter and a spotlight. We worth your patronage and hope to look ahead to welcoming you back.